Do you offer free shipping?
- We DO NOT offer free shipping at this time. Subscribe to our emails to stay up to date with the latest news, updates, and special offers from LMJP.
Where do you ship to?
- LMJP currently only ships to the United States, including Washington, DC. Alaska, Hawaii, Puerto Rico, and the US Virgin Islands. We are currently not available internationally. Subscribe to our email to be the first to know when international shipping becomes available.
How long does shipping take?
- All orders require up to 1 - 3 business day to process before they can ship. After that, standard shipping in the continental US takes up to 3 business days.
How can I track my order?
- When your order ships, we’ll send you an email with a tracking link. That tracking link will let you track your package all the way to your doorstep.
You can also track your order here.
What is your return policy?
- We do not offer returns as a standard policy. However, exchanges or replacements may be considered on a case-by-case basis if an item arrives damaged, defective, or incorrect. Please contact us within 30 days of delivery to discuss your situation.
- You can contact us at support@lmjppet.com
- If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. As the customer, you are responsible for all return postage and associated shipping fees.
- For more details, please refer to our full Return & Exchange Policy.
Do I need to pay sales tax on my order?
- All prices shown on our website do NOT include any applicable U.S. state sales tax. If sales tax applies to your order, it is the buyer's responsibility to confirm and comply with local tax requirements.