Shipping policy


The health and safety of our customers and team is our top priority. We appreciate your patience and understanding as we carefully prepare and ship your order. All orders are shipped from our warehouse in the continental United States. If anything about your experience does not meet your expectations, please feel free to contact us at any time.


1.Shipping Regions

  • LMJP currently ships within the contiguous United States (48 states and Washington, DC). All orders are shipped from our warehouse located at 11281 Citrus Ave, Fontana, CA 92337, USA.
  • At this time, we do not ship to Alaska, Hawaii, Guam, Puerto Rico, or the U.S. Virgin Islands.
  • We do not currently offer international shipping. You may subscribe to our email list to be notified when international shipping becomes available.


2.Shipping Fees

  • We offer FREE SHIPPING on all orders.


3.Delivery Time

As a brand committed to providing safe, reliable, and pet-friendly products, we take care to ensure that every order is carefully packaged and shipped.

  • Handling Time: All orders require 1-3 business days for processing before shipment.
  • Transit Time: Once shipped, standard shipping typically takes 1–3 business days within the contiguous United States.
  • Estimated Delivery Time: Total delivery time includes both handling time and transit time. Delivery estimates may vary depending on the destination and carrier conditions.


4. Important Notes

  • Free shipping applies only when the minimum purchase requirement is met in a single transaction after discounts and before taxes and shipping fees, and when Standard Shipping is selected at checkout.
  • Please make sure your shipping address is accurate and complete before placing your order.
  • LMJP is not responsible for lost, delayed, or undeliverable shipments caused by incorrect or incomplete shipping information provided by the customer.
  • Standard Shipping is not available for P.O. Boxes or APO/FPO/DPO addresses.
  • While we make every effort to ensure timely delivery, delays may occur due to invalid shipping addresses or carrier-related issues.
  • If you have any issues with your shipment, please contact us first. We’ll do our best to help resolve the issue. For information about refunds or reshipments, please refer to our Return & Exchange Policy.


5. Order Tracking

Once your order has shipped, you will receive a confirmation email including your tracking number and order details. You can click here to track your order.